Shipping Policy

Last Updated: March 11, 2026

At Trustiva Ecom Private Limited, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process and delivery timelines.

1. Order Processing

1.1 Orders are usually processed and dispatched within 48–72 hours after order confirmation.

1.2 Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Time

2.1 Delivery timelines may vary depending on your location.

2.2 Generally, orders are delivered within 3–12 working days after dispatch.

2.3 Delivery timelines are estimated and not guaranteed.

3. Shipping Coverage

3.1 We currently deliver orders within India only.

3.2 International shipping is not available at this time.

4. Shipping Charges

4.1 Shipping charges, if applicable, will be displayed during checkout before payment.

4.2 Free shipping may be offered during promotional campaigns.

5. Delivery Partners

5.1 Orders are shipped through reliable courier and logistics partners depending on the destination.

6. Incorrect Address

6.1 Customers must provide accurate shipping details.

6.2 Trustiva Ecom Private Limited will not be responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.

7. Delivery Issues

7.1 If delivery fails due to customer unavailability or incorrect address, the courier partner may attempt re-delivery or return the order.

8. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Trustiva Ecom Private Limited

📞 Phone: +91 8950130039

📧 Email: info@trustivaecom.in

📍 Address: House No. 2, Gali No. 1, Shiv Vihar, Palwal, Haryana – 121102, India